Outbound Sales Call Center Agent
REMOTE
About The Job
We are looking for a remote Outbound Sales Call Center Agent to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast-growing, innovative U.S.-based company specializing in the development of health, beauty, and pet products.
IMPACT BRANDS is on a mission to help improve the lives of people all over the world with its owned and operated family of brands that empower people to live their best life (PureHealth Research, Pureance, Trumeta, Petmade, VitalPeak).
Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of talented professionals around the world!
During a Typical Day, You’ll
Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
Clarify information and provide recommendations and solutions to customers via telephone calls
Build positive work relationships with customers to enhance the image and public perception of a company
Strive to improve customer satisfaction through excellent customer service
Place outbound calls to customers to promote new products and services
Complete call notes and call reports as necessary and update them in the database
Obtain and evaluate all relevant data to handle complaints and inquiries
Keep a high level of knowledge about existing products and services
Perform other related tasks as assigned
What You Can Expect
Competitive base salary + performance-based commission opportunities
Strong earning potential with uncapped commissions
Professional training, coaching, and continuous skill development
Supportive, growth-focused, and collaborative global team culture
Permanent work-from-home setup
Long-term career growth opportunities
Vacation and Health Leaves
Health Budget
Internet Subsidy
Team-building activities and virtual events
Immediate hiring opportunity
Requirements
What You Bring to the Role
2–4 years of experience in outbound sales, telesales, or call center environments
Proven cold-calling experience with strong objection-handling abilities
Strong phone presence with excellent communication, customer service, and sales skills
Excellent written and spoken English communication skills (C1/C2 level)
Customer-focused mindset with the ability to adapt communication to different personality types
Strong problem-solving, interpersonal, and active listening skills
Ability to multitask, prioritize, and manage time effectively
Ability to work under pressure and handle stressful situations appropriately
Proficiency in relevant computer applications and CRM systems
Self-motivated, growth-oriented, and committed to long-term career development
Additional Qualifications
Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred)
Ability to sell across multiple price points and product types
Consultative, ethical, and client-first approach to sales
Strong discipline in pipeline management, follow-up, and lead nurturing
Familiarity with medical, health, wellness, info-products, or food supplements is considered an advantage
Technical and Workspace Requirements
A laptop or desktop computer capable of handling daily work tasks efficiently
Stable and high-speed internet connection suitable for uninterrupted calls and online systems
Backup internet or power solution is considered an advantage
Quiet and distraction-free workspace for professional communication with customers
How to Apply
To apply, please send a short video introducing yourself along with your CV.
Salary: 600-800 $/mon. net + performance-based commission opportunities
Benefits
Paid
Holidays
Flexible
Days
Workations &
Team-buildings
Health
budget
Remote work &
Home Office
Trainings &
Courses around
the World
Our Premium
Brand Products
- 25 Working Days of Holidays - It’s vital for us that our employees would be well rested and come back to work even with more power!
- Remote work - Work from your happy place! It does not matter if it is Thailand, Bali or your own couch, you are free to choose!
- Flexible Hours - Work according to your own rhythm! On a Flexible day you can start your 8 hours shift at your chosen time.
- Workations and Team-buildings - Sometimes we need to lighten up our work routine. Spend some time with your colleagues in another city or abroad, do some teamwork, brainstorm, share a lunch or go for surfing!
- Health budget - Go to SPA, check your health, buy a bicycle or hit the gym, we will cover whatever fits your personal needs!
- Home Office - make your working place your dream office with your personal budget!
- Trainings and Courses around the World – found a conference, books or trainings which help you to become the Guru in your field? Share with us and jump in!
- Our Premium Brand Products - try our premium quality brand products which we are ready to #impactbillions with.
Our Hiring Process
Getting to know you
In the first call, let our recruiter learn about you and your story to check a potential fit. This is also a chance for you to ask first questions about the role and company.
Show us your skills
We want to see your practical insight by giving you a task related to what you would do in the position.
*The assignment applies to technical roles.
Manager’s interview
In this meeting, your future Leader will delve into your experience and potential contributions to the team, asking about your knowledge in business or technology.
Final chat
You made it to the very last stage! Here we already strive to cooperate with you, and give you feedback.
About us
We want to become a household name of outstanding products that better the lives of everyone it touches. We engineer and develop premium quality natural and organic health products, including supplements, beauty skincare, and pet care. We partner with doctors and experts, setting new industry standards for quality, efficacy, and innovation.
Impact Brands genuinely care about delivering first-class, cutting-edge quality products that you can be proud of playing your part. Impactors utilise integrity with a “results-oriented” mindset. Employees are valued and inspired to unleash their inner creativity and talent to perform their best work. If you are passionate about a healthy life and future and have ideas how to contribute reach out to us!
Let's
#IMPACTBILLIONS
together
APPLY NOW
Or want to apply for an internship? Send us your CV.
Exciting step!
Your application is submitted.
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