We are looking for a remote Sales Call Center Agent (preferably in the EST time zone) to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast growing, innovative USA based company, which specializes in health, beauty, and pet products development.
IMPACT BRANDS is on a mission to help improve the lives of people all over the world with its owned and operated family of brands that empower people to live their best life (PureHealth Research, Pureance, Trumeta, Pawmade).
Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of top talented people around the world!
Get ready to:
• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationship with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services
• And other tasks
• An exciting opportunity to work in a vibrant international environment for a fast growing USA based company.
• Inspiring, positive, innovative team, friendly and cooperative colleagues with team work culture.
• Competitive salary and bonus based on experience and performance.
• Work from home office or workspaces and completely "stress free" environment.
• A multitude of possibilities to improve professionally and personally (training courses of your choice, books, conferences, etc.).
• Flat hierarchies with the opportunity to influence the company from the beginning and a lived, mutual feedback culture.
• There’s a freedom to explore ideas and to get unlimited career growth opportunities.
• We care about your well-being and work-life balance, so we offer a whole package of benefits!
• Previous experience with calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Ability to handle stressful situation appropriately
• Proficient in relevant computer applications
We want to become a household name of outstanding products that better the lives of everyone it touches. We engeneer and develop premium quality natural and organic health products, including supplements, beauty skincare, and pet care. We partner with doctors and experts, setting new industry standards for quality, efficacy, and innovation.
Impact Brands genuinely care about delivering first-class, cutting-edge quality products that you can be proud of playing your part. Impactors utilize integrity with a “results-oriented” mindset. Employees are valued and inspired to unleash their inner creativity and talent to perform their best work. If you are passionate about a healthy life and future and have ideas how to contribute reach out to us!