Sales Call Center Agent

REMOTE

About The Job

We are looking for a remote Sales Call Center Agent (preferably in the EST time zone) to join our team at IMPACT BRANDS. IMPACT BRANDS is a fast growing, innovative USA based company, which specializes in health, beauty, and pet products development.

IMPACT BRANDS is on a mission to help improve the lives of people all over the world with its owned and operated family of brands that empower people to live their best life (PureHealth Research, Pureance, Trumeta, Pawmade).

Can you imagine the thrill and excitement of making a positive impact on billions of people? Join our diverse movement of top talented people around the world!


Get ready to:
• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationship with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services
• And other tasks

Our Sales Call Center Team

Rod

Rod

Paula

Paula

Steve

Steve

Moises

Moises

Melanie

Melanie

Christopher

Christopher

Robyn

Robyn

Cheyane

Cheyane

Miechelle

Miechelle

Kyle

Kyle

Zachary

Zachary

Yogini

Yogini

Mitchell

Mitchell

Jerry

Jerry

David

David

What We Offer

• An exciting opportunity to work in a vibrant international environment for a fast growing USA based company.
• Inspiring, positive, innovative team, friendly and cooperative colleagues with team work culture.
• Competitive salary and bonus based on experience and performance.
• Work from home office or workspaces and completely "stress free" environment.
• A multitude of possibilities to improve professionally and personally (training courses of your choice, books, conferences, etc.).
• Flat hierarchies with the opportunity to influence the company from the beginning and a lived, mutual feedback culture.
• There’s a freedom to explore ideas and to get unlimited career growth opportunities.
• We care about your well-being and work-life balance, so we offer a whole package of benefits!

Requirements

• Previous experience with calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Ability to handle stressful situation appropriately
• Proficient in relevant computer applications

Benefits

25+ Working Days of Holidays
Flexible Days
Workations & Team Buildings
Health Budget
Remote Work & Home Office
Trainings & Courses Around the World
Our Premium Brand Products
  • 25+ Working Days of Holidays – It’s vital for us that our employees would be well rested and come back to work even with more power!
  • Remote Work – Work from your happy place! It does not matter if it is Thailand, Bali or your own couch, you are free to choose!
  • Flexible Days – Work according to your own rhythm! On a Flexible day you can start your 8 hours shift at your chosen time.
  • Workations and Team Buildings – Sometimes we need to lighten up our work routine. Spend some time with your colleagues in another city or abroad, do some teamwork, brainstorm, share a lunch or go for surfing!
  • Health Budget – Go to SPA, check your health, buy a bicycle or hit the gym, we will cover whatever fits your personal needs!
  • Home Office – Make your working place your dream office with your personal budget!
  • Trainings and Courses Around the World – Found a conference, books or trainings which help you to become the Guru in your field? Share with us and jump in!
  • Our Premium Brand Products – Try our premium quality brand products which we are ready to #impactbillions with.
  • Volunteering – Get some karma points by volunteering 2 days per year! And yes volunteering time will be paid as your work hours.
  • Other Company Retreats – Bonuses, welcome package, virtual lunches and events, outside speakers, mini team-buildings, birthday gifts and many more.

About Us

We want to become a household name of outstanding products that better the lives of everyone it touches. We engeneer and develop premium quality natural and organic health products, including supplements, beauty skincare, and pet care. We partner with doctors and experts, setting new industry standards for quality, efficacy, and innovation.

Impact Brands genuinely care about delivering first-class, cutting-edge quality products that you can be proud of playing your part. Impactors utilize integrity with a “results-oriented” mindset. Employees are valued and inspired to unleash their inner creativity and talent to perform their best work. If you are passionate about a healthy life and future and have ideas how to contribute reach out to us!

Let's
#IMPACTBILLIONS
together

Apply Now









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